Our philosophy, our dedication, our expertise and our passion are the qualities which have led to us being a widely recognised high-quality care provider in the Midlands region. We are recommended not only by specialists in the field of acquired brain injury and neurological disorders but also by the service users we support and their families. The subsequent high calibre of this service and our support team is evident from the satisfaction of both our service users and the health care professionals with whom we closely liaise. We instil in our staff the need to respect the individuality and wishes of every service user; to treat them with respect and dignity. Our clients’ safety, well-being and happiness are of paramount importance to us, and to the service that we provide.
What our client’s and their families say
“All Carers work to the best of their ability and are very polite and helpful. Office staff deal with any queries professionally and courteously. ” D. Soloman – Brother of a service user
Staff recognition
We hold recognition and reward ceremonies to congratulate our employees who have been praised by our clients and external organisations.
If you have noticed a particular member of our team provide an excellent service we welcome you to tell us about your experience. You can do this via our website contact us.
When we asked our employees whether they would recommend YCS to others, they said:
“Yes I would” – Tinesha Bucanan – YCS support worker
“Yes” – Ruth – YCS support worker
“Yes I would” – Noreen Kouser – YCS support worker
“I have” – Brenda Farren – YCS support worker
“Absolutely” – Theresa McCrea – Care Manager